With the goal to create a forum for the interests of the electronic customer service in range of music became already 1988 a registered association of the prominent service stations of Germany.
The idea with this organization was to enhance the possibility to exchange information across all members. Members of the VSM are independent working professionals.
Not the selling of music devices, but the customer service and the repair, both during and after the guarantee period, are the field of application.
Beyond that individual services offer a modification, an extension or also special production within the music-electronic range. The most important partners of the VSM are the manufacturers, dealers and the end customers.
Already for years contracts with all prominent manufacturers have been established and also with a multiplicity of manufacturers of less well-known brands. The music dealers in Germany are all supported by members of the VSM.
During many years of work a direct relationship has been established between the service stations and the end customers and dealers. Whether digital church organ, electronics organ, electrical piano, clavinova, digitally piano, keyboard, workstation, digital ensemble, guitar amplifier, 19 ' 'final stage, home organ, electron organ, Midi, Midi - accordion, digital effect equipment, light valves, sound processors, mixer, power mixer, ELA - clay/tone, also tube amplifiers and tube organs are with us in good hands.
If necessarily local field service repairs are accomplished by us. In the doubt whether your equipment will be serviced? Just call your nearest service partner. There will always be a service station for your instrument or equipment and we will find a suitable good solution for your technical problem.
If you are thus a musician, a hobby musician, a music school teacher, a DJ or a technician and wish to restore an old instrument or simply you are interested in music electronics - speak to us! The service stations of the VSM co-operate closely with dealers and manufacturers.
As treaty system places we have current service information, special tools and are regularly trained.
Warranty repairs are usually accounted for directly by the service stations with the contracting parties and manufacturers after the valid guarantee conditions. Due to the long service and repair experiences in the field of music electronics some very rare spare parts are still procured by some VSM members.
Publiziert am: Dienstag, 10. März 2009 (10961 mal gelesen)
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